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IBM offers Business Artificial Intelligence to help Run IT Helpdesks

IBM offers Business Artificial Intelligence to help Run IT Helpdesks


Source Itpro

Powered by Artificial Intelligence

An AI system will offer an automated helpdesk that understands how tech savvy callers are

One of the problems with tech help desks is that the humans on the other end of the
phone need to take breaks, sleep and expect to be paid.

From our very good friends over at Itpro

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