Source businessinsider.com
Chatbots Explained: Why Businesses should be paying attention to the Chatbot Revolution
Advancements in artificial intelligence, coupled with the proliferation of messaging apps, are fueling the development of chatbots — software programs that use messaging as the interface through which to carry out any number of tasks, from scheduling a meeting, to reporting weather, to helping users buy a pair of shoes.
From our very good friends over at businessinsider.com