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Five Tips for Improving a Customer’s Call Center Experience

Oh, the horror stories of call center customer service: infinite-hour wait times, calls outsourced to unheard-of regions of the world,[…]

Congratulations! You did the most important thing – you wrote and published your own book! Now you want to get success and[…]

Improving productivity within an operation is always key – few business owners would say they’re not focused on increasing[…]

Sooner or later, an employee will ask you if it’s OK to work at home on either a part-time or[…]

Having an internet business is as grueling as having a real store. The virtual store behaves in a similar manner[…]

In this highly competitive business environment, companies in all the sectors have been struggling to reduce their costs. One area[…]

The cloud is no longer a hypothetical discussion when it comes to accounting and the finance industry. Annually, the[…]

Back in the day, writers only had a pen, paper, and maybe a few books as inspiration. Today, we have[…]